Security & Compliance

Your Privacy, Our Promise

The Akuvox Commitment

At Akuvox, we are dedicated to building a robust information security framework through both technological and managerial approaches to ensure data safety. We implement a full life-cycle data protection strategy using encryption, firewalls, and security audits to safeguard data at every stage of the product life-cycle.


The Akuvox Information Security Committee has been established to develop and enforce strict regulations, fostering a culture of zero tolerance for security risks with full employee participation. We continually invest in enhancing our protection capabilities and invite collaboration to create a secure and trustworthy digital environment.

Certifications and Compliance

ISO/IEC 2700

This globally recognized standard
for information security
management systems highlights
that Akuvox follows best practices
in information security processes.

ISO/IEC 27701

This certification demonstrates Akuvox’s exceptional standards and commitment to privacy information management, showcasing our best practices in this regard.

CSA STAR Level 1

As part of the Cloud Security Alliance’s certification, this demonstrates the maturity in security, transparency, and compliance of our cloud service, earning trust and clarity in cloud security.

GDPR Compliance

By adhering to the EU’s General Data Protection Regulation, Akuvox shows its commitment to user privacy, ensuring our products and services meet stringent EU data protection standards.

PSTI Compliance

The compliance testifies our dedication to integrating the latest security standards in product design and development, protecting users from potential threats.

CCPA Compliance

Following the California Consumer Privacy Act, we ensure California users’ privacy rights are protected and commit to data transparency.

PIPL Compliance

By adhering to China's Personal Information Protection Law, Akuvox upholds high standards and rigor in managing and processing the personal information of Chinese users.

Third-Party
Penetration Testing

Akuvox collaborates with LRQA Nettitude for a comprehensive penetration test on our products and cloud environment. The results confirmed no medium or high-risk vulnerabilities, affirming our commitment to high-security standards.

Data Protection Technologies

  • Reliable Cloud Platform

    Built on AWS infrastructure, Akuvox’s cloud service platform provides a robust defense for sensitive data. It integrates multiple security features to prevent unauthorized access, ensuring round-the-clock protection of user information.

  • Encrypted Transmission

    Using industry-standard encryption protocols such as HTTPS and SIPs, our cloud platform ensures data security and integrity during transmission.

  • Encrypted Storage

    Employing advanced AES encryption methods, we protect sensitive data at the source, promising the highest level of data protection during storage.

Contact Us

For any security questions or concerns, please reach out to the Akuvox Information Security Committee at asrc_support@akuvox.com.

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