March 13, 2023

Dear Valued Partners,

We noticed a recent research report about Akuvox E11 vulnerabilities from Claroty and relevant media coverages. Once we confirmed existence of the vulnerabilities, we have given top priority to patching the vulnerabilities. An updated firmware will be released before March 20, 2023 and will be available on the Akuvox Knowledge Base.

Additionally, Akuvox strictly complies with the laws and regulations in all countries and regions where we operate and is committed to continuously enhancing product security to meet the most stringent requirements and to best protect the users of our products.

Akuvox sincerely apologizes for the concern and inconvenience this has caused you. If you have any questions or concerns, please do not hesitate to contact us at support@akuvox.com, sales@akuvox.com, or bd@akuvox.com.

Best Regards,

The Akuvox Team