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 Home -> Support - > FAQ - > Trouble Shooting
Trouble Shooting
Software Upgrade
Speech Coding
How to capture the network packet?

Solution:

There are two ways to capture the packet.

  1. Open the web browser

  2. Input the IP address of the phone and press the Enter key on the keyboard

  3. Input the user name and password and click the enter key to enter the website

  4. Click "Upgrade"and choose "Advanced"

  5. Click "Start" under PCAP

  6. Click "Stop" after the operation finishes

  7. Click "export" to export the network packet(the maximum size of network packet is 1M)

For more information, please refer to Administrator Guide or the correspondind user manual.

Product type: SP-R50(P), SP-R52(P), SP-R53(P) and SP-R59(P)

Version: All