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 Home -> Support - > FAQ - > Trouble Shooting
Trouble Shooting
Software Upgrade
Speech Coding
Trouble Shooting

  • Why does the IP phone not get an IP address?

  • What will happen if I connect both PoE cable and power adapter?

  • What is PnP?

  • What is the difference among user name, register name and display name?

  • What is the difference between a remote phone book and a local phone book?

  • What is auto provisioning?

  • Why doesn’t the IP phone update the configuration?

  • What are the main differences among SP-R50(P), SP-R52(P), SP-R53(P), and SP-R59(P)?

  • How to reset the IP phone to factory configurations?

  • Why cannot access to Advanced Setting Interface?

  • How to capture the network packet?

  • Software Upgrade

  • Why does the IP phone not upgrade firmware successfully?

  • How to set up my HTTP upgrade server?

  • How to upgrade IP Phone from the Provisioning Server?

  • How can I know the firmware version of my Akuvox phone ?

  • How to download the latest software version?

  • The specific steps to upgrade .

  • Can I upgrade the two configuration files (<r0000000000xx>.cfg and <MAC>.cfg ) via Autop function at the sam...

  • Speech Coding

  • What voice codecs do Akuvox products support ?

  • Which is the best codec for my Akuvox IP phone ?